FAQs

Is Web EDI right for my business?

Can I automatically acknowledge Purchase Orders with a 997?

Where can I find my ISA ID and Qualifier?

Can my 3PL manage my shipping documents?

I can’t find my trading partner when creating a new Trade Request. What should I do?

I don’t know if I am a leader or a follower, which am I?

I submitted a trade request and Orderful informs me it has default requirements for my partners. What does that mean for me?

What document should I upload on the guidelines section of the onboarding form?

I want to use an Orderful label solution. What should I do?

How can my partners connect to Orderful?

My partner wants me to do some EDI testing. Do I have to?

My partner wants me to use a specific testing tool to complete EDI testing. Do I have to?

My partner wants me to test 8 different orders to cash flows. Do I have to go through all of that testing?

I need a "EAN.UCC Serial Shipping Container Code (SSCC) and Application Identifier" on my document but don't have one, what should I do?

What is my GS ID?

What is a DUNS Number?

My partner requires a unsupported transaction type, what should I do?

Do I need to fill out every required field in an EDI Transaction?

Can I update or cancel my Orderful subscription?

Updated about 1 month ago