PO Acknowledgments (855)

An 855 EDI document is a Purchase Order Acknowledgment sent by the seller to the buyer. It confirms receipt of the 850 Purchase Order and communicates the acceptance, rejection, or modification of the order. The 855 document details any changes in quantities, prices, delivery dates, or other terms, ensuring both parties have a clear and agreed-upon understanding of the order status.

When a seller prepares an 855 EDI document, they should:

1. Review the Purchase Order (850): Carefully examine the original purchase order received from the buyer to understand the requirements and terms.
2. Determine Order Status: Decide whether to accept, reject, or modify the order based on your inventory, pricing, and capacity.
3. If you haven’t already, open the associated Workflow Overview.
4. If the 850 Purchase Order has been acknowledged, the Workflow status will be “Order Acknowledgement”.
5. Click on Create PO Ack (855) in the “Order Acknowledgement” step.
6. (Optional) If you are creating multiple 855s (for example because some items are backordered), you can use the Create New button for the Order Acknowledgement step.
7. This will create a new 855 document and open the Print View for that transaction in Edit Mode. This document will be auto-populated based on the data in the 850 that started this Workflow. Any validation errors, including missing information, will be highlighted in red.
8. Select a “Type” for this Purchase Order Acknowledgement.
9. For each Line Item row, select an Acknowledgment “Status”.

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Tip: If you select the type "AK" (Acknowledge - No Detail or Change) or RJ ("Rejected - No Detail"), you can select all line items and delete them from the 855 document as these types acknowledge all items at once.

10. Once you are done, click Save Changes in the upper right.
11. Click on the Send button () at the top of the Transaction detail view.
12. (Optional) To download the 855 transaction, click on the Download button () at the top of the page. This will open a Download Files dialogue that will show you the data in the format(s) configured for your Relationship, as well as giving you the option to Download and Copy the data.